Privacy Policy

At Kidult, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services, website, and products. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect

We collect personal information from you to provide a safe, tailored, and enjoyable experience for you and your children. This information includes:

Personal Identification Information: Name, email address, phone number, and postal address.

Child Information: Age, interests, and any special requirements or preferences to personalise Kidult activities.

Payment Information: Billing address, payment method, and transaction details (processed securely).

Device and Usage Information: IP address, browser type, pages viewed, and time spent on pages (collected via cookies and analytics tools).


2. How We Use Your Information Kidult uses your information to:

Provide and improve our services, including subscription boxes, Klubs, and events.

Customise content and activities based on your child’s interests and developmental needs.

Process transactions, manage bookings, and communicate order details.

Notify you about updates, promotions, and upcoming events, with your consent.

Enhance the safety and security of Kidult activities, including transportation services.


3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share information with:

Service Providers: Trusted third parties who help us operate Kidult, including payment processors, logistics, and marketing partners. All partners are bound to protect your data.

Compliance with Laws: If required by law, regulation, or legal process, or to protect the safety, rights, and property of Kidult and its users.

With Your Consent: If we wish to share your information for purposes beyond this policy, we will seek your explicit consent.


4. Your Choices and Rights

You have the right to:

Access and Update: View and correct your personal information at any time by accessing your Kidult account settings.

Data Deletion: Request deletion of your personal information where applicable by contacting our support team.

Opt-Out of Marketing: Unsubscribe from promotional emails by following the unsubscribe link in the email or updating your account preferences.


5. Data Security

Kidult is committed to protecting your information. We use secure servers, data encryption, and other industry-standard practices to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.


6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyse website usage, and personalise content. You can manage your cookie preferences in your browser settings. By using our site, you consent to the use of cookies as outlined in our Cookie Policy.


7. Children’s Privacy

Protecting children’s privacy is essential to us. Kidult does not knowingly collect personal information from children under 13 without parental consent. We only collect information directly from parents or guardians to provide appropriate services and ensure a safe environment.


8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of significant changes and indicate the date of the latest update.


9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact us at: hello@kidult.co.za